Privacy Policy for GSI Cash & Carry

Last Updated: August 11, 2026

Welcome to gsicashcarry.com (the "Site"), operated by GSI Cash & Carry. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information") when you interact with our website.

A. Information You Provide to Us

  • Account & Contact Data: Your name, company name, email address, phone number, shipping address, and billing address provided when creating an account, submitting a form, or contacting us.

  • Transaction Data: Details regarding orders, purchased items, invoices, and payment status. (Payment details are processed securely through accredited third-party payment providers; we do not store full credit card details on our servers).

  • Communications: Any inquiries, feedback, or customer support messages you send us.

B. Automatically Collected Information & Platform Hosting

  • Website Hosting (Squarespace): Our site is hosted by Squarespace. Squarespace automatically collects server logs and analytics data to run this site reliably and securely. This includes your IP address, browser type, operating system, referring URLs, and interaction timestamps.

  • Cookies and Basic Tracking: Small data files stored on your browser to keep you logged in, remember your cart items, and ensure optimal website functionality.

2. How We Use Your Information

We use the information we collect strictly to operate our website and serve our customers, including to:

  • Fulfill and manage orders, payments, deliveries, and returns.

  • Set up and maintain your user account.

  • Respond to your customer support requests and inquiries.

  • Send transactional updates (e.g., order confirmations, shipping notices, account updates).

  • Monitor, protect, and maintain the security and performance of our Site.

  • Comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share data with trusted third parties under the following circumstances:

  • Hosting & Service Providers: We share necessary data with Squarespace (our web host and platform builder) and shipping/payment providers to process your orders, host our content, and maintain website performance.

  • Legal Requirements: If required to do so by law, court order, or governmental regulations, or to protect the rights, property, and safety of GSI Cash & Carry, our customers, or others.

4. Cookies and Web Preferences

Our Site uses essential and functional cookies (including those provided by Squarespace) to ensure proper website functionality. You can set your web browser to block or alert you about cookies, but some parts of the site may not function properly if cookies are completely disabled.

5. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with statutory legal and accounting requirements.

6. Your Data Rights

Depending on your jurisdiction, you have rights regarding your personal data, including the right to:

  • Access and view the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request the deletion of your account and personal information.

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our website is intended for general commercial audiences and is not directed at children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" revision date at the top.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Website: https://gsicashcarry.com

  • Company Name: GSI Cash & Carry

  • Email: satheh@gsicashcarry.com

  • Phone: +601117608021

  • Address: No 65, Jalan PI 10/1, Taman Pulai Indah, 81300 Skudai, Johor, Malaysia